Unified Inbox

All five channels — Instagram, WhatsApp, Facebook Messenger, Telegram, and Email — appear in a single unified inbox, updated in real time. Team members see every conversation across every channel in one place, regardless of which platform a lead came in on.

From the inbox, your team can:

• Monitor AI conversations as they happen.
• Rate AI responses to improve future replies.
• Take over any conversation from the AI instantly.
• See each conversation’s qualification status and lead score at a glance.

No more switching between the Instagram app, WhatsApp Business app, Messenger, Telegram, and an email client — it’s all in one screen.