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Overview

InboundPilot

InboundPilot is an AI-powered lead qualification CRM for small and medium businesses. It connects to the messaging channels customers already use — Instagram DMs, WhatsApp Business, Facebook Messenger, Telegram, and Email — and automatically engages every inbound lead, asks the qualifying questions the business owner defines, scores the lead, and notifies the team when it’s ready to close.

It is a focused, AI-first alternative to flow-builder tools like ManyChat and live-chat tools like Tidio or Respond.io.

What InboundPilot does

When a potential customer messages a business on any connected channel, InboundPilot’s AI:

  1. Responds instantly, 24/7 — no lead waits for a human to be free.
  2. Asks the qualifying questions the business owner configured (name, budget, service, timeline, location, etc.).
  3. Answers questions using a knowledge base built from the business’s own website or uploaded documents.
  4. Scores the lead by sales-readiness and surfaces it to the team when it’s ready.
  5. Hands off to a human at any time — any team member can take over a conversation instantly.

Who it’s for

Small and medium local businesses that receive inbound inquiries through social media and messaging apps: salons, gyms, dental clinics, real estate agents, auto repair shops, cleaning companies, personal trainers, restaurants, and service businesses of every kind.

Start here

  • Getting Started — connect your first channel and go live in minutes.
  • Channels — Instagram, WhatsApp, Facebook Messenger, Telegram, Email.
  • Features — unified inbox, knowledge base, lead qualification, human takeover.
  • AI Agents & MCP — let an AI agent set up InboundPilot for you via the Model Context Protocol.
  • Pricing
  • FAQ
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